Do I have to provide any form of Identification before I check-in to Evelyn Villa?

Yes, Please upload a picture of your passport document inclusive of all guests who will be checking in at our Villa before you checkout using our online booking system.

How many rooms can I book per order?

You can book all of the rooms once per order. If you would like to book the same room multiple times, you can place multiple orders for the dates needed.  

Can I get a refund?

Yes, your money will be refunded to you in the event that you cancel your booking. Please note that cancellations must be done 48 hours in advance of the date you have booked.

Is there a minimum night stay?

Yes, three nights is the minimum stay for all our guests.

Do you offer a courtesy hold for a villa?

Yes, depending on the circumstances we can offer a courtesy hold of 48 hours, often without any financial obligations.

Are the villas equipped with air conditioning?

That depends on the location and time of the year. Some villas offer central air conditioning while others may have additional fans to cool the villas.

Are there any restrictions with children?

That depends on the villa that you’ve chosen. Some of the villas will restrict children due to safety concerns. If you are travelling with children, it’s best to inform us as before booking.

Is it possible to include additional guests later?

Yes, if there is sufficient room in the villa you can add additional guests however they will be charged full price.

I made a payment online via Bank transfer, is my booking confirmed?

Your booking will only be confirmed when the payment is recorded on our account. Please send a receipt of your payment made via email to euphemia2021@outlook.com.